A high impact leader who supports sales performance by converting investments in people, process, methods, and tools into definable results. A clear understanding of cause and effect on cross-functional business needs during organizational changes. Ability to motivate staff to maximum productivity and control costs through the most effective uses of teams and available resources. A leader with the ability to delegate, execute, and deliver to meet or exceed planned objectives. Confident and articulate with the ability to understand and manage complex business environments.
A multi-talented leader with the capability to establish the behaviors and practices necessary for healthy, profitable, teams. Ability to collaborate and communicate with all key stakeholders, and effectively communicate findings through data analysis, using these results to support the building of concrete Go To Market business models.
For over 20+ years I have been the Business Operations aficionado, supporting and maintaining the strategy and vision for sales. Providing operationally & metrics focused solutions. I create a “can-do” climate; I maintain a reputation for honesty, candor, confidentiality, fairness, and reliability and follow-up on commitments made in a timely, accurate, and complete basis.
I proactively initiate change instead of reacting to external pressures for change and ensure that technical/functional decisions are based on the Company’s priorities. I leverage all available resources (people, time, material, support) and coordinate/manage these components.
My dedication as an agent of change and proactively identifying areas to drive business process improvement has led the teams, I support to maximize sales opportunities. In conjunction with my determination to always improve the process and tools, these commitments and skills, combined with superior leadership and time management abilities, will allow me to benefit any team.
Expertise in:
- Sales Compensation
- Account Management
- Customer Relationship Management
- Market Segmentation
- Competitive Analysis
- Business Development
- Territory Management
- Contract Management
- Vendor Management
- Lead Management
- Renewal Management
- Business Intelligence
My Core Values for Sales, Business or Revenue Operations Teams:
Our Mission
We are committed to the highest standards of integrity, excellence, and performance in dealing with both internal and external clients. As specialists in our respective roles our team understand the needs, expectations, and technical requirements of our internal clients and external clients. With defined and documented processes and flexible procedures, WE PRODUCE TIMELY AND EFFECTIVE RESULTS.
VISION: Timely and effective results
Our mission consists of three interdependent goals: Company revenue, Company profitability, and Customer satisfaction. We will pursue this mission through the advancement of an efficient flexible standard operations process. We have a vision in which processes and procedures work for the teams we support, not the other way around. We will be purposeful on providing processes and procedures with the scalability and reliability needed to drive the Company goals.
UNDERSTANDING: The knowledge to meet the Companies business challenges
Our goal is to support our internal and external customers. To streamline processes and raise productivity. To reduce both costs and complexity. We understand the critical issues our Stakeholders face every day, and we will provide firm completion dates, specialized knowledge, and quality data, and comprehensive services to ensure we support the drive to meet the Company’s goals.
INNOVATION: Awareness of ongoing change and our need to accommodate our customers.
We are committed to the on-going evaluation and assessment of our process and procedures. We are committed to building a flexible model that will track our progress and measure our results and that will redefine high performance. We will build a robust process and back them up with vigorous training.
COOPERATION: Providing effective communication.
We will always be fair, honest, and consistent with all we work with. We recognize that no single team can be all things to all people. That’s why we will strive to deepen cross-functional relationships. With expertise leveraged across the support chain, we can reduce the time lost on meeting service expectations.
COMMITMENT: Quality services and support.
We are ready to provide single-point-of-contact to support the Stakeholders and the specific needs of our customers. We will strive to deliver content-rich data and reports. We will strive to meet our revenue targets. We will make business decisions, with our focus on our three interdependent goals, Revenue, Profitability and Customer Satisfaction. We are committed to quick turnaround times. Flexible processes, procedures, and easy to use systems.